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Scarinci Hollenbeck, LLC
The Firm
201-896-4100 info@sh-law.comAuthor: Scarinci Hollenbeck, LLC|July 15, 2013
Whether traveling for business or pleasure, an oversold flight can be a major headache. Fortunately, you do have legal rights. Under rules adopted by the Department of Transportation (DOT) in 2011, airlines must follow certain procedures for passengers who are bumped on a voluntary and involuntary basis.
Even if you respond to the airline’s pleas for volunteers to give up their seats in exchange for compensation, the carrier must still follow certain rules. For instance, if the carrier offers free or reduced rate air transportation, it must disclose all material restrictions, including but not limited to administrative fees, advance purchase or capacity restrictions, and blackout dates applicable to the offer before the passenger decides whether to give up his or her seat.
For passengers involuntarily denied boarding, the rules are more complex. They largely depend on the type of flight (international v. domestic) and the level of travel disruption.
For domestic travel, the rules set forth the following payment schedule:
For international travel, the timelines are slightly different:
Under the DOT’s flyer rights rules, the airline must give each passenger who is involuntarily denied boarding a payment by cash or check on the day and at the place the denial occurs. However, it is also important to highlight that no compensation is required if the carrier offers alternate transportation that is planned to arrive at the airport of the passenger’s first stopover, or if none, the airport of the passenger’s final destination not later than one hour after the planned arrival time of the passenger’s original flight
The Firm
201-896-4100 info@sh-law.comWhether traveling for business or pleasure, an oversold flight can be a major headache. Fortunately, you do have legal rights. Under rules adopted by the Department of Transportation (DOT) in 2011, airlines must follow certain procedures for passengers who are bumped on a voluntary and involuntary basis.
Even if you respond to the airline’s pleas for volunteers to give up their seats in exchange for compensation, the carrier must still follow certain rules. For instance, if the carrier offers free or reduced rate air transportation, it must disclose all material restrictions, including but not limited to administrative fees, advance purchase or capacity restrictions, and blackout dates applicable to the offer before the passenger decides whether to give up his or her seat.
For passengers involuntarily denied boarding, the rules are more complex. They largely depend on the type of flight (international v. domestic) and the level of travel disruption.
For domestic travel, the rules set forth the following payment schedule:
For international travel, the timelines are slightly different:
Under the DOT’s flyer rights rules, the airline must give each passenger who is involuntarily denied boarding a payment by cash or check on the day and at the place the denial occurs. However, it is also important to highlight that no compensation is required if the carrier offers alternate transportation that is planned to arrive at the airport of the passenger’s first stopover, or if none, the airport of the passenger’s final destination not later than one hour after the planned arrival time of the passenger’s original flight